OUR PRIVACY POLICY

At Fordhams Candles we take data privacy very seriously, its’ our job to protect any information you share with us. It is our commitment to you to ensure all the personal data collected by us and used by us is handled according to GDPR.  General Data Protection Regulations (GDPR)


Personal Information


We only collect the personal information that you provide us. This occurs when you place an order, it enables us to facilitate your order.  

If you subscribe to our Newsletter you may unsubscribe at any time. For marketing purposes we may contact you to share a new product that we think may be of interest to you, events coming up and offers. You may of course unsubscribe at any time/ We will endeavour to remove you from any mailing lists promptly.


Disclosure


We will only disclose your information if we are required to do so by law 

All payment gateways follow the standards set by PCI-DSS as laid out by the PCI Security Council.

(Payment Card Industry Data Security Standard)


Third Party Websites


Fordhams may form partnerships with other lifestyle companies in order to enhance our product offering. In this instance if the product is to be fulfilled by our partner we will advise you that you will be sharing your personal data. If you follow a link to a partner web site we are not responsible for such website. We recommend you read their privacy policy before you purchase.


Third party service providers such as payment gateways and their payment transaction processors have their own privacy policies in respect to the information we are required to provide to them for your purchase related transactions. For these providers we suggest you read their privacy policy in order to understand how your personal information will be handled by these providers remembering all payment gateways have to comply with PCI and DSS.


Security & Cookies


Our website uses cookies and you will be asked to consent our use of them. We can provide you a list of those used should you wish to delete them from your browser.

All card transactions are encrypted using secure socket layer technology (SSL) although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements.


We recommend that you always log out of and close the website browser when you complete an online session for your own security, especially if you are using a computer terminal in a public location.


Age of Consent & Children


Our website is not intended to be used by children. If we become aware it is being used by children and or they are leaving their information we will delete all information from our records and seek legal guidance


Amendments to this Privacy Policy

We reserve the right to update and amend this policy from time to time. You may review our policy as often as you wish. Any changes will take effect forthwith. We will advise you here of any changes including the date of any amendments.


Contact us

Please feel free to contact us with any questions or if you would like to access any personal information we hold about you, or register a complaint.